Skip to content
English
Article feedback
Przejdź do autenti.com
  • There are no suggestions because the search field is empty.

Can I change the phone number assigned to the Autenti by InfoCert certificate?

No. Changing the phone number assigned to an active Autenti by InfoCert certificate is not possible.

The phone number provided during registration and the SMS codes sent to it when signing documents are an integral part of your identity in the qualified certificate.

What to do if you change your phone number?

If you lose access to your current phone number, follow these steps:

  1. Purchase a new certificate - go to the pricing page on the Autenti platform and order a new qualified certificate.
  2. Complete identity verification again - schedule a video verification call with a consultant and provide your new, current phone number.