Skip to content
English
Article feedback
Przejdź do autenti.com
  • There are no suggestions because the search field is empty.

How to Activate Your Qualified Electronic Seal

After purchasing your seal, you will receive an email containing a Calendly link. Book a convenient time for your remote identity verification, and then follow these steps:

Step 1. Prepare Before Your Meeting

Make sure you have the following ready before joining the video call:

  • Online Banking Credentials: Log in details for an individual account at one of these banks: ING Bank Śląski, mBank, Santander Bank Polska, Bank Pekao, Alior Bank, Credit Agricole, BNP Paribas, Bank Pocztowy, BOŚ Bank, PKO Bank Polski, Bank Millennium, Inteligo, NeoBank, or Envelo Bank.

Note: You must be the sole owner of the account. You will need to make a 1 PLN verification transfer (this amount will be refunded). 

  • ID Document: A physical ID card or passport. Digital IDs (such as the mObywatel app) are not accepted. 
  • Equipment: A device with a working camera, microphone, and stable internet connection. We recommend using the Google Chrome browser.
  • Company Documents: A declaration with the required certificate data, a power of attorney signed with a qualified electronic signature (handwritten signature scans are not accepted), and a current extract from the National Court Register (KRS) or CEIDG.

Step 2. Complete the Verification Call with an Autenti Assistant

The verification meeting takes about 45 minutes. The assistant will guide you through the application. During the call, complete the following actions: 

  • Set up your account password and log into the system.
  • Enter the applicant details (PESEL number, address) and the company details for the seal.
  • Click the link sent to your phone via SMS.
  • Take clear photos of the front and back of your ID card, as well as a photo of your face, following the on-screen instructions.
  • Make the 1 PLN verification transfer.
  • Sign the declaration in the Certum panel using the code sent to your email. Hand over the signed power of attorney and KRS extract to the assistant.

Step 3. Activate and Install the SimplySign App

Once your verification is approved (usually within 30 minutes), you will receive an email with an activation code. 

  • Download the SimplySign app on your mobile phone.
  • Log in using your Certum Panel credentials and answer 3 security questions (such as your ID number or place of birth).
  • Generate a token in the SimplySign app to authorize your login on the desktop Certum panel.
  • Set up a PIN code (used to sign documents) and a PUK code (used to reset your PIN).

Your qualified electronic seal is now active and ready to use.