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Who Can Use the Initialing Feature?


The document initialing feature is available to any sender with an active subscription to one of the following plans:

  • eSign PRO
  • eSign PREMIUM

Frequently Asked Questions (FAQ)

  • Does the recipient (signer) need a paid account to add initials?
    No. The requirement for a PRO or PREMIUM plan applies solely to the sender creating and dispatching the document. Recipients can add their initials free of charge without needing a paid license.
  • Is this feature available on the Free or lower entry-level plans?
    No, the initialing feature is not supported on Free or basic tiers. To access this feature, you must upgrade your account to eSign PRO or eSign PREMIUM.