I Paid for My Order. When Will My Plan Be Updated?
Your plan will be updated automatically as soon as the payment is credited to our account.
Payment processing usually takes place on the same day or the next business day (depending on the selected payment method and banking clearing cycles).
Important: The plan will be assigned to your account automatically, provided that the Assign seat to my account option was checked during the purchase process. If you are purchasing the plan for another user, leave this option unselected.
What happens after payment processing?
- Immediate access: Your new limits and features for the upgraded plan will be unlocked on your account right away.
- VAT invoice: A VAT invoice will be issued immediately after the funds are credited to our account and sent directly to your email address.
Tip for multi-seat subscriptions:
If you purchased a subscription covering multiple seats, check our article: [How to Manage Subscriptions in eSign Studio?] to learn how to assign these seats to your team members.
